Our Lifetime Warranty
Confidence, crafted for life.
A lifetime of confidence, backed by craftsmanship.
Our Commitment to Excellence
At Lumeo Paris, we stand behind the enduring quality and integrity of our lighting collections. Each piece is built with precision, refined materials, and a dedication to excellence — so you can enjoy light that lasts a lifetime.
Designed to endure. Protected for life.
What Our Lifetime Warranty Covers
Metalwork & Structure
Every fixture’s frame and structural components are covered under our Lifetime Warranty.
Electrical Components
LED drivers and internal electrical elements are included under warranty coverage.
Exclusions
LED bulbs or strips are not included, but we offer replacement options at a minimal cost to ensure your lighting remains flawless.
Simple, seamless support.
How to Access Your Lifetime Warranty
If you experience an issue with your Lumeo Paris® lighting, contact our support team with your order details and a description of the problem.Depending on your case, we’ll arrange prompt replacement or repair of the part — always with minimal disruption to your project or home.
Because confidence extends beyond craftsmanship.
30-Day Satisfaction Guarantee
Your satisfaction is our priority. If, for any reason, your order does not meet your expectations, you may return it within 30 days for a full refund.Notify us within 30 days of receiving your order, and we’ll take care of everything — including the return delivery costs.
(We pay for sending the product back — to ensure a completely effortless experience.)
Hassle-free, transparent, precise.
Return Details
Notification
Inform us within 30 days of receiving your order to initiate the return process.
Return Shipping
We handle all return delivery costs for your convenience.
Return Address
Lumeo Paris®, 4 Rue de liège , Strasbourg France 67000
Our support specialists are available to guide you through every detail.
Need Assistance? We’re Here to Help.
For warranty or return inquiries, our dedicated support team is always ready to assist.
Experience the Lumeo Paris Standard
Our Lifetime Warranty and 30-Day Satisfaction Guarantee are more than policies — they’re promises. Each piece we deliver reflects our commitment to quality, craftsmanship, and lasting trust.
