Skip to content

Cart

Your cart is empty

Handled with precision, delivered with care.

Shipping & Delivery

Shipping policy

At LUMEO PARIS, every creation is handcrafted to order, finished with meticulous detail, and inspected by our master artisans.

Our delivery timelines include both the manufacturing period and a comprehensive Quality Assurance & Quality Control (QA/QC) process to ensure each piece meets the highest standards of luxury lighting.

Production & Dispatch Timelines

  • Ready-Made PiecesDispatched within 0–1 weeks
  • Bespoke Crystal CreationsDelivered within 2–3 weeks
  • Bespoke Marble CreationsDelivered within 3–4 weeks

Packaging & Protection

We believe your lighting should arrive as beautifully as it was crafted.

Each piece is secured using premium, reinforced packaging designed specifically to protect delicate crystal, stone, and metalwork during international transit.

Courier & Delivery

When your order has passed its final QA/QC inspection, it is transferred to one of our trusted global logistics partners — DHL or FedEx.

  • Express or next-day delivery is arranged once dispatched
  • Fully tracked and insured until it reaches your door
  • Tracking details are sent immediately upon shipment

We are dedicated to delivering every order promptly, safely, and in perfect condition.

Receiving Your Order

Due to the value of our pieces, a signature may be required upon delivery.

If the packaging shows visible damage on arrival, we recommend photographing the box before opening and contacting us immediately so we may assist.

Questions or Assistance

Our client care team is here to support you at every step.

📞 +33 0744609284

Contact Us Form Or DabbouzSohayl25@gmail.com

Experience Seamless Delivery

Track your order, contact our team, or request tailored delivery assistance at any time — we’re here to make your lighting experience effortless and exceptional.