Shipping policy
At LUMEO PARIS, every creation is handcrafted to order, finished with meticulous detail, and inspected by our master artisans.
Our delivery timelines include both the manufacturing period and a comprehensive Quality Assurance & Quality Control (QA/QC) process to ensure each piece meets the highest standards of luxury lighting.
Production & Dispatch Timelines
- Ready-Made Pieces — Dispatched within 0–1 weeks
- Bespoke Crystal Creations — Delivered within 2–3 weeks
- Bespoke Marble Creations — Delivered within 3–4 weeks
Packaging & Protection
We believe your lighting should arrive as beautifully as it was crafted.
Each piece is secured using premium, reinforced packaging designed specifically to protect delicate crystal, stone, and metalwork during international transit.
Courier & Delivery
When your order has passed its final QA/QC inspection, it is transferred to one of our trusted global logistics partners — DHL or FedEx.
- Express or next-day delivery is arranged once dispatched
- Fully tracked and insured until it reaches your door
- Tracking details are sent immediately upon shipment
We are dedicated to delivering every order promptly, safely, and in perfect condition.
Receiving Your Order
Due to the value of our pieces, a signature may be required upon delivery.
If the packaging shows visible damage on arrival, we recommend photographing the box before opening and contacting us immediately so we may assist.
Questions or Assistance
Our client care team is here to support you at every step.
📞 +33 0744609284
✉Contact Us Form Or DabbouzSohayl25@gmail.com


